Privacy Policy

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Project details

• Any information you include in a contact form, quote request, or message

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referral source

This information helps us improve our website and better understand how visitors use it.

We may use services such as:

• Google Analytics

• Google Ads

• Meta (Facebook and Instagram) Advertising

These platforms may use cookies or similar technologies to help us understand website traffic, measure advertising effectiveness, and show relevant advertisements.

• You can manage advertising preferences through your browser settings or directly through Google and Meta.

When you send us a request through our website or a Facebook form, we record how you arrived (for example, the search engine, website or ad campaign and ad that brought you, and whether you were on a phone or computer). For website visits we also record the pages you viewed during that one visit and roughly how long you spent on each.

• This is kept in your browser only until you send the form. It isn't used to recognise you on a later visit, and we don't use cookies for it. We store it with your request so we can tell which of our advertising works, and it is deleted when your request is deleted.

If you have asked us for a quote or hired us, we may use your email address and phone number to show you ads from us on Facebook and Instagram, and to reach people with similar interests.

These details are encrypted before they leave us. Meta uses them only to match them to accounts, then deletes them. We never sell them.

To opt out, email us at info@lidiacontractflooring.com and we will remove you from future advertising lists.

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

• While no method of transmitting information over the internet is completely secure, we work to protect the information you provide.

We may use trusted third-party providers to operate our business, including website hosting, customer relationship management (CRM) software, analytics providers, advertising platforms, and email services.

• These providers only receive the information necessary to perform their services on our behalf.

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Our services are intended for homeowners and businesses. We do not knowingly collect personal information from children under the age of 13.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.